I passed the message on to my retailer, 1 week later I heard nothing back so I called up Scan and asked what exactly was going on with my RMA, they informed me that now Sapphire has told them that no issues were found with the card. They told me to tell the retailer to send the card to Sapphire RMA center, but my retailer already did, unfortunately at this time I did not have the serial number of my card so they couldn't check. I then contacted Sapphire using their ticket support system I asked them why and isn't the RX570 available as they are rebranded from the RX470. I refused this offer as I would not even be able to get a card 50+ percent less powerful (RX560) for the amount they were offering me. Please reply directly to this email at your earliest convenience so we can arrange for this refund to be actioned.

We have therefore calculated a refund for you based on the benefit you have had of the goods from the original date of purchase and this amounts to £79.67+vat. I am writing to inform you that unfortunately LN 76354 the 4GSapphire NITRO Rad RX 470 no longer available and unfortunately a replacement is not available. This was in August, a month later I received a email from my retailer with the following message They discovered the same issue and sent the card to Sapphire. I then did some testing and discovered it was the GPU, I then sent the GPU to my retailer (Scan) which is based in the UK. A half crash is when it would go to a black screen then several seconds later it would return back to desktop except the bottom half of the screen will be missing and the computer would be delayed, for example if you move the mouse the cursor would move a bit stop a second later move again, it would have a huge delay to it. The following is what happened.Īround June this year I experienced black screen flickers and after it would recover bad to desktop Intermittently it would either half crash or fully crash the system. Hello everyone I need some advice about what to do.

Sapphire pulse warranty